Yeti Digital case study · Product in development
Product design and engineering for a
comparison service.
Selected product definition, customer-experience design, content design and software engineering work delivered by Yeti Digital for Yeti Compare, a UK pet-insurance comparison service being developed by Yeti Engines Ltd.
Developed by
Yeti Engines Ltd
Group
Heyworth & Co Group Ltd
Status
Product in development
Yeti Digital role
Selected product, design and engineering support
The product
Turning complex policy information into a clear digital journey.
The product work brings together an accessible brand, a guided question journey and a structured way to present policy information such as cover type, vet-fee limits, excesses and contributions.
The screens shown below are selected examples of the interface and journey design created during development.
Content design
Making detailed information easier to navigate.
01
Cover structure
Interface patterns designed to bring differences between cover types out of lengthy source material and into the main journey.
02
Limits in context
A visual calculator concept designed to make annual and per-condition vet-fee limits easier to understand in context.
03
Costs made visible
Content and interaction design that surfaces excesses, co-pays and age-related contributions at the relevant point in the journey.
04
Supporting guidance
A content structure for breed-specific information and common renewal questions, connected to the wider product journey.
Journeys
Journey design grounded in real customer moments.
The experience explores how different starting points, from bringing home a new pet to reviewing an existing policy, can connect into one coherent digital journey.
Editorial guidance
Content designed as part of the product experience.
The content system translates subjects such as cover types, vet-fee limits, excesses, contributions and renewals into language and structures suited to the interface.
The platform
The platform work behind Yeti Compare.
For Yeti Engines Ltd, Yeti Digital helped shape the product structure connecting customer journeys, provider integrations, comparison results, branded implementations, reporting and operational oversight.
Connected comparison journeys
We designed customer questions, routing, provider requests and results as one continuous experience.
Provider connectivity
We engineered a structured integration layer that isolates provider-specific technical differences from the customer journey.
Clear, consistent results
We shaped a consistent structure for presenting different provider responses clearly.
Multiple delivery models
We designed a shared foundation for direct, co-branded and embedded implementations.
Reporting and oversight
We designed reporting foundations for understanding journey and provider performance.
Controlled customer experience
We built content, disclosure and journey-record structures around the product and operating requirements.
Customer details
Comparison results
Continue to provider
The work
Selected work for a comparison service in development.
A high-level example of Yeti Digital’s product, design and engineering capability.